| Service with Metroplex Tech 
                    is easy and hassle-free. Simply bring in your computer to 
                    any of our authorized drop-off service locations.   If you know what service you want, you can review our flat-fee 
                    price list located at our drop-off location or you can contact 
                    us for a flat-fee price quote. If you do not know the cause of a specific problem you are 
                    experiencing, we can perform a full diagnostic for only $49.99 
                    to determine the exact problem. The diagnostic is FREE if 
                    any repair or service over $49 is performed as a result of 
                    the diagnostic. Three easy steps 
                    to computer help Step 1: Bring in your computer Bring in your computer to an authorized Metroplex Tech drop-off 
                    location. You do not have to supply a monitor, mouse, keyboard, 
                    cables, or other hardware unless requested. If desired, you 
                    can put your computer inside a box for easier carrying. Please 
                    include the Original Manufacturer CDs that came with the PC 
                    (when possible) and the Microsoft Windows Installation CD 
                    & Product Key (very important for many repairs). Step 2: Fill out an easy to understand work 
                    order Fill out a work order form located at the customer counter. 
                    Provide us with your personal contact information so we can 
                    call you about your computer repairs if needed. Write down 
                    as much information as you can about your PC. Tell us what 
                    service you need or what problem you are having. Step 3: Pick-up your PC when service is 
                    completed If you requested a diagnostic, we will call you regarding 
                    the cost of needed repairs before performing work. There is 
                    no obligation to have repairs completed when you choose a 
                    diagnostic. When your PC is ready for pick-up, we will contact 
                    you by phone. It usually takes 5 business days to complete 
                    most services.  Locate a Drop-Off Location 
                    in your area.  |