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Blocks of Time

If you anticipate a project will take 10 hours or more, you can pre-purchase time at a discount rate. Purchasing a block of time gets you priority access to our technical services and support. We also have monthly maintenance plans that also allow you to save money.


Support Times

If you have a specific project, we will give you an estimate of the amount of time it will take to complete the work. If unforeseen circumstances arise, we'll let you know in advance. Our tech's are certified professionals so your work will be completed quickly and correctly. Our job is done when you are satisfied with the work performed.


Our principles

We promise 100% complete customer satisfaction, expert level services, on-time and dependable service.

 

Emergency Response Support

24 Hour Emergency Response (ER) On-Site Support

Metroplex Tech Computer Service & RepairIf you need fast, immediate on-site service, you can call us (or schedule online) 24 hours a day, 7 days a week for a speedy on-site service call. Depending on the emergency, we can arrive at your office within 1 or 2 hours. Arrival time may depend on location.

A dedicated technical service coordinator will discuss your emergency service request with you and dispatch an expert tech to get you up and running quickly in the time frame you need.


Emergency On-Site Hourly Rates

Emergency Desktop Computer Support

  Emergency Server & Network Support

$105.00 per hour for 1 hour rapid response emergency support.

$95.00 per hour for 2 hour rapid response emergency support.

One hour minimum charge on all service calls.

Additional hours will be billed in 15-minutes increments.

No trip charge, no deposit, no service contract, no hidden fees and no commitments.


$135.00 per hour for 1 hour rapid response emergency support.

$125.00 per hour for 2 hour rapid response emergency support.

One hour minimum charge on all services.

Additional hours will be billed in 15-minutes increments.

No trip charge, no deposit, no service contract, no hidden fees and no commitments.



 

 

 

 

 


Dallas Fort Worth (DFW) Computer Services and Solutions

 

Microsoft Networks
IT Technical Support
Remove Viruses/Spyware
Server Monitoring
Home Networking
IT Managed Services
Firewalls & Security
Anti-Virus Protection
Desktop PC Maintenance
Exchange Hosted Email
Sharepoint Server
Computer Consulting
Automated Data Backups
Remote Data Backups
Wifi / Wi-Fi Service
Computer Service Rates
Dallas Computer Repair
Disaster Recovery Planning

Computer Networks
Computer Troubleshooting
Internal Network Security
Computer Consultant
Help Desk Services
Data Backup Recovery
Computer Upgrades
Virus Alerts
IT Solutions
Managed IT
Computer Phone Support
Onsite Computer Support
Discount IT Service Plans
Computer Assessments
Business PC Consulting
Block Hours
Dallas Computer Service
Business Continuity

Virus Infection Removal
Small Business Server
Microsoft Windows Vista
Pay as you go Support
IT Consulting/IT Support
Structured Wiring
Wiring/Network Cabling
Structured Cabling
Wireless Networking
IT Outsourcing
Windows Support
Computer Support
End User Tech Support
Microsoft Networking
Business PC Service
IT Technology Partners
Dallas Computer Support
Contingency Plans


We serve the entire Dallas Fort Worth (DFW) Metroplex and the following surrounding cities:

Dallas County:
Addison, Balch Springs, Cedar Hill, Carrollton, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie

Tarrant County:
Arlington, Avondale, Azle, Bedford, Benbrook, Blue Mound, Briar, Burleson, Colleyville, Como, Crowley, Dalworthington Gardens, Eagle Mountain, Edgecliff, Euless, Everman, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Lakeside, Mansfield, Marshall Creek, Newark, North Richland Hills, Oak Grove, Pantego, Pecan Acres, Pelican Bay, Pleasant Glade, Pleasant Run, Rendon, Retta, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Watauga, Webb, Westlake, Westover Hills, Westworth , White Settlement

Collin County:
Allen, Anna, Blue Ridge, Carrollton, Celina, Dallas, Fairview, Farmersville, Frisco, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul, Westminster, Weston, Wylie

Denton County:
Argyle, Aubrey, Bartonville, Carrollton, Copper Canyon, Corinth, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Hackberry, Haslet, Hebron, Hickory Creek, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lakewood Village, Lewisville, Lincoln Park, Little Elm, Marshall Creek, Northlake, Oak Point, Pilot Point, Plano, Ponder, Roanoke, Sanger, Shady Shores, Southlake, The Colony, Trophy Club, Westlake

(Service to areas outside of the DFW Metroplex, including out-of-state, may require additional travel fees. Call for details)

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Dallas: 214.717.5539 | Fort Worth: 817.717.5539
We serve the Dallas Fort Worth Texas Metroplex (DFW) and surrounding cities in Dallas and Tarrant county.
Business Hours: 8am-8pm Monday-Friday - 10am-6pm Saturday - 24 Hour Urgent Client Support - Online Computer Support at MetroplexTech.com

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